All the questions
you might
have.

The manufacturers who work with us provide a warranty extension for the products we recondition. The original warranty for a carpet tile is between 10 and 15 years depending on the manufacturer. Manufacturers grant 1 to 2 years of warranty on reused products.

Samples of new products are sent directly by the manufacturer to your address. For reused products, samples are limited and depend on the quantity recovered. You can also visit our showroom by appointment to view samples.

Mixing products is strongly recommended. Indeed, reused material is rarely available to cover the entire planned surface, so it is advisable to combine it with new materials.

For a guaranteed visual effect, it is suggested to choose contrasting colours; for example, pairing black with grey or beige with brown. Opting for a single colour is inadvisable due to possible variations between production batches.

Reused tiles have been in use for periods ranging from a few months to a maximum of 6 to 7 years. At Orak, we make a clear distinction between products intended for reuse and those at end of life. A successful reuse is one that goes unnoticed.

We strongly recommend opting for the Orak maintenance service to ensure the longevity of your product. Indeed, our "Orak Textile Technicians" benefit from widely recognised expertise, and we guarantee the quality of results for every service provided.

For cleaning companies, the Orakorner, our simple and portable tool, is made available to effectively handle any emergency.

We operate in Île-de-France, Hauts-de-France, Auvergne-Rhône-Alpes, Nouvelle-Aquitaine, Occitanie, Provence-Alpes-Côte d’Azur, and Brittany for carpet maintenance and removal services.

For the sale of reused carpets, we handle national and international requests.

We offer an exclusive Orak method. Products are developed by our R&D department to ensure a flawless quality result.

Carpets can be put back into service one to two hours after our visit. Thanks to our perfect mastery of the process, we minimise downtime.

We test our products once a year through an independent inspection body, which certifies that the residues left by our products are not allergenic to human health and that they meet European standards.

Yes, we have the capacity to respond in emergency situations. To this end, we even created an Orakorner device that allows you to have simple and effective equipment available on your premises to handle emergencies.

Regular maintenance extends the life of your carpet, improves indoor air quality by eliminating particles and pollutants, and contributes to a better image for your premises.

We offer free trials to demonstrate that our solution meets your expectations in terms of carpet cleaning results.

We operate in Île-de-France, Hauts-de-France, Auvergne-Rhône-Alpes, Nouvelle-Aquitaine, Occitanie, Provence-Alpes-Côte d’Azur, and Brittany for carpet maintenance and removal services.

For the sale of reused carpets, we handle national and international requests.

Samples of new products are sent directly by the manufacturer to your address. For reused products, samples are limited and depend on the quantity recovered. You can also visit our showroom by appointment to view samples.

Mixing products is strongly recommended. Indeed, reused material is rarely available to cover the entire planned surface, so it is advisable to combine it with new materials.

For a guaranteed visual effect, it is suggested to choose contrasting colours; for example, pairing black with grey or beige with brown. Opting for a single colour is inadvisable due to possible variations between production batches.