All the questions you might have.

Reusing carpet

Are the characteristics of the reused carpet similar to those of a new tile of the same reference?

The technical characteristics of the reused slabs we supply are identical to those of the original slabs. As part of our recycling process, we clean the slabs using the Orak method to restore color and swelling to the fibers. We then carry out a meticulous sorting process to remove any slabs in poor condition. Only products in perfect condition are kept.

Do re-used products come with a guarantee?

The manufacturers who work with us grant an extended warranty to the products we remanufacture. The starting warranty for a carpet tile is between 10 and 15 years depending on the manufacturer. Manufacturers give 1 to 2 years of warranty to the reused product.

Can I order a product sample?

Samples of new products are sent directly from the manufacturer to your address. For reused products, samples are limited and depend on the quantity recovered. You can also visit our showroom by appointment to see the samples.

Can I mix a new product with a used one?

The mix of products is strongly recommended. Indeed, reused material is rarely available to cover the entire area envisaged, so it is recommended to combine it with new materials. For a guaranteed visual effect, it is suggested to choose contrasting colors; For example, combine black with grey or beige with brown. Opting for a color unit is not recommended due to the possible variations between manufacturing baths.

How long have the reused products been in use?

Reuse tiles are used for periods ranging from a few months to a maximum of 6 to 7 years. At Orak, we make a clear distinction between products intended for reuse and those at the end of their life. Successful reuse is one that goes unnoticed.

Can my cleaning company maintain my carpet tiles?

We highly recommend opting for the Orak maintenance service to ensure the durability of your product. Indeed, our "Orak Texticians" benefit from a widely recognized know-how, and we guarantee the quality of the results for each service offered. For cleaning companies, the Orakorner, our simple and portable tool, is available to efficiently manage any emergency.

What are your areas of intervention?

We operate in Île-de-France, Hauts-de-France, Auvergne-Rhône-Alpes, Nouvelle-Aquitaine, Occitanie, Provence-Alpes-Côte d'Azur, and Brittany for carpet maintenance and removal services. For the sale of reused carpets, we handle national and international requests.

Carpet maintenance

What Carpet Cleaning Techniques
Do you propose?

We offer an exclusive Orak method, the products are developed by our R&D department, in order to ensure a quality result.

How long does it take for carpet to dry after cleaning?

The carpets can be put back into service one to two hours after our visit. Thanks to a perfect control of our process, we limit the downtime of the premises.

How can you ensure that carpet cleaning does not leave allergenic residues?

We test our products once a year via an independent control office that guarantees that the residues left behind by our products are not allergenic to human health and that they meet European standards.

Do you offer cleaning services for emergencies or special tasks?

Yes, we have the ability to respond to emergencies. To this end, we have even created an Orakorner device that allows you to have simple and effective equipment available on your premises to deal with emergencies.

What is the importance of regular cleaning?
Carpet?

Regular maintenance extends the life of your carpet, improves indoor air quality by removing particles and pollutants, and contributes to a better image of your premises

Do you offer tests for carpet cleaning?

We offer free tests to show you that our solution meets your expectations in terms of carpet cleaning results.

What are your areas of intervention?

We operate in Île-de-France, Hauts-de-France, Auvergne-Rhône-Alpes, Nouvelle-Aquitaine, Occitanie, Provence-Alpes-Côte d'Azur, and Brittany for carpet maintenance and removal services. For the sale of reused carpets, we handle national and international requests.

Karpet Prime®

Can I order a product sample?

Samples of new products are sent directly from the manufacturer to your address. For reused products, samples are limited and depend on the quantity recovered. You can also visit our showroom by appointment to see the samples.

Can I mix a new product with a used one?

The mix of products is strongly recommended. Indeed, reused material is rarely available to cover the entire area envisaged, so it is recommended to combine it with new materials. For a guaranteed visual effect, it is suggested to choose contrasting colors; For example, combine black with grey or beige with brown. Opting for a color unit is not recommended due to the possible variations between manufacturing baths.